RACI Solutions Policy Page
We Respect Your Privacy, and we hate spam!
RACI Solutions will NEVER sell or transfer your personal information to any outside party.
You may return most new, unopened items sold by RACIsolutions.com within 30 days of delivery for a full refund. We'll also pay the return shipping costs if you are not pleased with your purchase. Items should be returned in their original product packaging.
RECEIVING A REFUND
We'll request a refund after we receive and process your return. For items directed to our Returns Center, expect your refund within 4 weeks of giving your package to the return shipper (though in many cases you'll receive the refund sooner).
This time period includes:
- 5 to 10 business days for us to receive your return from the shipper
- 3 to 5 business days for us to process your return
- The time it takes your bank to process our refund request
Shipping and handling charges are based on the delivery option you choose and the weight, size and dimensions of your items. You'll see the shipping cost listed on the "Place Order" page during checkout.
Signature upon delivery required for shipments over $1,000.
RACIsolutions.com gladly accepts orders from all around the globe. Available product lines, shipping rates and fees may vary depending on the delivery address for your order.
Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility. When ordering from RACIsolutions.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country.