We offer answers and a path forward when ineffective teams and project inertia impact your organization’s culture and performance.
Since 2007, RACI Solutions has been helping businesses and organizations worldwide use the power of RACI to change the dynamic of cross-functional teams. With our background in strategic planning, organizational change, and culture change, we help our clients drive project and organizational success.
The RACI tool has been around since 1957, and it’s a classic. We’ve updated it for the 21stcentury and applied it to the complexity of today’s business world. We offer basic train-the-trainer materials that you can use yourself, but most often we are called in to do virtual, hybrid, or in-person workshops. We also offer programs that help you and your organization become effective horizontal leaders—leaders who can work with agility and grace across organizational boundaries.
Matrixed structures, rapid growth, mergers, multiple locations, virtual employees, and shifting goals have created environments of complexity and, too often, confusion. Teams underperform. Projects stall. RACI Solutions is highly experienced in untangling the chaos and restoring focus and forward motion. We are often called in to consult with particular cross-functional project teams or programs to “tune up” their performance.
Our team are expert consultants, trainers, facilitators, and analysts. We will help your leaders, your teams, and your employees achieve a seamless level of individual role clarity and team collaboration. We are adept at focusing on the immediate goal while also understanding the trajectory of your growth.
A highly experienced organizational development consultant, trainer, and executive coach, Cassie is the founder of RACI Solutions and The New Group Consulting, Inc. Trained at Yale, Penn, and Wharton, she applies system-level thinking to clarify and streamline teamwork and structure in complex organizations. She has been teaching RACI and helping her clients use it effectively for over 20 years.
Cassie teaches RACI to global executives at Wharton’s Aresty Institute of Executive Education, and she has taught at the Wharton School of Business and University of Pennsylvania’s Leonard Davis Institute of Health Economics. Her book, Leading Successful Change: 8 Keys to Making Change Work, co-authored with Gregory P. Shea, has been recently updated to help leaders successfully navigate the ever-increasing pace of change (February 2020/Wharton School Press).
Camille O'ConnorCamille joined RACI Solutions and The New Group Consulting in 2020. Since then she has been involved in developing research and administrative systems to attract, retain, and engage the RACI community. Camille also enjoys providing consulting support for TNG's diverse client projects. Coming from an artistic background, she uses her project management, research, and communication skills to find creative solutions for TNG and RACI wherever they are needed.
Originally from Pasadena, California, Camille received her BA in Fine Art from UCLA, with an Art History minor, and her MA in Socially Engaged Art from Moore College of Art & Design. She has held several administrative and managerial positions in artistic organizations ranging from private businesses to nonprofits. She is also the Manager of Tours and Group Sales at Mural Arts Philadelphia.
