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Cross-Functional Team Consultation

Custom consulting to create powerful cross-functional collaboration among teams and across departments and divisions.

Clarity and Collaboration


Improved Morale


Clear Speed to Decision

Managing Change

Streamline and Accelerate Collaboration

Today’s employees increasingly work on cross-functional teams, frequently interacting across silos, departments, or divisions. Role confusion, blurred accountability, multiple decision-makers, and poor communication cause friction on these teams. Projects get bogged down and progress grinds to a halt.

Complexity has only increased with virtual and hybrid work as well as global workforces that include multiple geographies, cultures, and languages. It’s no surprise that “cross-functional” rapidly devolves to dysfunctional.

Custom Solutions

RACI Solutions consulting can help you untangle the chaos. Do you have a cross-functional team or initiative that is stuck? Do you have two departments that aren’t collaborating well? We’ll diagnose the roadblocks impeding your work. Then we’ll provide the guidance and design the leadership development and tools you need to streamline and accelerate collaboration. We’ll work with you in establishing a RACI-fluent culture and teach you how to fine-tune future collaboration.

  • Custom consulting focused on your cross-functional challenges
  • Enhance cohesion, collaboration, and communication
  • Accelerate projects and speed to decision
  • Smooth the transition to matrixed models and horizontal teams
  • Solutions for virtual, hybrid, and global teams
our clients

Building Trust. Empowering Teams.

Trust RACI Solutions to empower your teams and enhance your cross-functional leadership.

Cassie has been an invaluable thinking partner on our issues of culture change as well as strategy. She is challenging us to think clearly about the technology disrupting financial services and financial regulation and helping us to plan boldly for the future. Her style is deeply collaborative, so we experience real change when we work with her, the kind that feels like it comes from the inside out.

John Ryan
President and CEO
Conference of State Bank Supervisors

Frequently Asked Questions

How does custom consulting differ from RACI training?

Our custom consulting work is designed to discover the root causes of discord between teams, departments, or divisions. We’ll look at the current state of relationships and team functioning. Then, we’ll create a path forward, focused on our principles of role clarity, accountability, and collaboration. RACI training may be a part of our solution, but we also recommend other horizontal leadership development strategies to help you achieve your goals.

How does an engagement start and progress?

First, we’ll listen to your challenges and goals. Then, we’ll interview stakeholders to identify specific points of friction. Feedback generated during our interviews will be brought back to you and your team. We’ll discuss the findings and design solutions. With our RACI, horizontal leadership, and leading change tools, we guide your leaders and teams to forge high-powered collaboration.

How long does a custom consulting engagement last?

Our custom consulting is just that—a custom engagement designed to address your issues, your time constraints, your budget, and your organizational goals. So, the length of the engagement will vary by client. Generally, we will work with you as long as necessary to assure that your goals have been met.

Do you provide RACI training?

Yes, RACI training can be part of the solution we offer. We can also have a leadership development curriculum to help your workforce improve their critical horizontal leadership skills. We can also provide design, system, and futures thinking to help you navigate change.


Can you provide ongoing support?

Of course! We want our clients to continue strengthening and evaluating their progress. We can provide regular follow-up touch points if needed.

How it worKS

Ready to build accountability and collaboration? Let's talk!


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We'll help you select the best program for your unique needs.


Your teams become more collaborative and empowered.

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