By Cassie Solomon, RACI Solutions
In our first blog in this series, we introduced the STN Model of Empowerment — Skill, Trust, and Novelty — and dove deep into the first element - Skill. We looked at the Dreyfus Model and what it means to delegate something to a Novice and why that’s very different from delegating to someone with more experience. Today, we're turning to the second dimension – Trust.
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