How to Change Your Decision-Making Culture: The RACI Decision Audit

A global tech company headquartered in Silicon Valley had struggled for years with employee engagement score results showing that employees were frustrated with the company’s decision-making culture. Having grown up as a “nice” consensus culture, the company was losing ground against its more agile competitors. Decision-making was too slow. The company called us in to evaluate the current state of their decision culture, and to design a successful change.