You’ll notice that the advice that follows – for sponsors and leaders – all deals with creating a strong and clear structure for the work of your team. That’s true; it all boils down to crystal clear structure. An under-bounded system[1] is grappling with complexity, ambiguity, and turbulent change. Authority is usually diffuse and unclear as if the landscape of the horizontal organization is full of fog. Imagine that you are wandering on that landscape with few discernable landmarks and poor visibility. In this kind of environment, leadership needs to be extra structured and clear.
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